Politiques d'annulation

Getpix.com allows hosts to choose among four standardized cancellation policies (Flexible 24h, Moderate 5D, Strict 14D and Super Strict 30D) that we will enforce to protect both guest and host alike. Each listing and reservation on our site will clearly state the cancellation policy. Guests may cancel and review any penalties by viewing their travel plans and then clicking ‘Cancel’ on the appropriate reservation. A host will be able to see the number of reservations a guest has canceled over the previous 12 months when the guest submits a request to book.

  • First please contact your customer to inform him / her of this cancellation as soon as possible.
  • Except in the case of force majeure, the application fee of 30% of the booking fee will be requested the first time and 50% from the second time. As stated in our Terms of Use, we reserve the right to remove accounts after 3 cancellations from the photographer.
  • Please also inform us as quickly as possible about the solution found with your customer via our customer service.
    Tel: Email: annulation@getpix.com

Moderate: Full refund 5 days prior to arrival

  • The Getpix.com service fee is refundable if the guest cancels before the trip starts.
  • Accommodation fees (the total nightly rate you're charged) are refundable in certain circumstances as outlined below.
  • If there is a complaint from either party, notice must be given to Getpix.com within 24 hours of check-in.
  • Getpix.com will mediate when necessary, and has the final say in all disputes.
  • A reservation is officially canceled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Trips > Cancel.
  • Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances, or cancellations by Getpix.com for any other reason permitted under the Terms of Service. Please review these exceptions.
  • Applicable taxes will be retained and remitted.
Thu, Jun 08
3:00 PM
Fri, Jun 13
3:00 PM

For a full refund of accommodation fees, cancellation must be made five full days prior to listing’s local check in time (or 3:00 PM if not specified) on the day of check in. For example, if check-in is on Friday, cancel by the previous Sunday before check in time.

Free cancellation 5 days before. (reimbursed 100% up to 5 days before). During the reservation date no refund, 100% debited. unlock the dates upon cancellation of the customer